Managed Services

While other IT vendors offer a single turnkey managed services plan, Linked Technologies presents two levels of managed services contracts – Premium and Standard.

In steering you toward the right plan, we believe in being proactive. We begin by conducting a thorough assessment of your IT environment. This process involves:

  1. Scanning the client’s environment.
  2. Composing a detailed report from data that is collected from the client’s environment.
  3. Reviewing the report with the client.
  4. Providing the client with two options for the delivery of our managed services.
  5. Covering expectation levels and differences between the two support options with the client to ensure they understand which deliverables are being offered.

Additionally, we go a step further than the competition by offering remote and phone support services for both plans. We are also able to bundle helpdesk services and administrative services as needed. Additional support hours can be purchased in bulk at a reduced rate.

Additional key features of our managed service plans include:

  • Patch Management
  • Monitoring Services
  • Server Health Checks
  • Network Administration and Maintenance
  • Cost management
  • Increased security
  • Consistency and productivity

View our brochure for Total Care Service Plans.

We are local and available within a moment’s notice. Give us a call today!

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